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The Renaissance Network http://www.ren-network.com http://www.ren-network.com

Sales & Service Manager , Bergen, Norway #1269

Bergen, Hordaland 5058 NO

2018-11-15 2019-03-20 Category: Technical Job Number: 1269

Job Description

Sales & Service Manager, Bergen Norway 

Are you looking to help a world-class, international SaaS company take their business to the next level?

itslearning is searching for a Sales & Service Manager to fulfill a full-time position at their Bergen, Norway office. The Sales & Service Manager reports to the managing director of itslearning, Norway and is a member of the Norwegian Management team. The Sales & Service Manager leads a team of customer-facing consultants, trainers, integration specialists, and support professionals who have collective responsibility for the implementation and long-term success of the Norwegian customer base. Achievement will be demonstrated by exceeding customer expectations and earning high marks across the following measures: user adoptions, feature adoption, customer satisfaction, retention, reference-ability, and service revenue. 

Job Description/Major Responsibilities:

  • Create a team and culture that engage itslearning's customers and users to utilize itslearning as their main digital platform
  • Build competence and vision for pedagogical use of technology in a school district
  • Employ and engage a professional sales process
  • Achieve service revenue and upsell targets by developing, selling, and delivering training and professional development service practices to existing customers
  • Develop strong relationships with a strategic subset of itslearning's customer base by taking a hands-on approach and being present and visible at these accounts on a regular basis
  • Establish a close collaboration with the team to jointly ensure high customer satisfaction

Required Qualifications and Experience:

  • 5+ years of experience in a leadership position
  • Ability to drive and inspire a team
  • Strategic mindset with a focus on customer success 
  • Strong commercial ability
  • Great attitude – smart, creative, visionary 
  • Understanding of Technology/Integration concepts
  • Excellent communication skills
  • Required language fluency:  English and Norwegian
  • Bachelor's Degree or higher

Please include an English version of your C.V. when applying.

itslearning is an education technology company that is experiencing rapid growth. Since 1999, they have been committed to being the leader in K-12 learning management systems (LMS). Their learning platform is used by millions of educators, students, parents and administrative staff worldwide, from K-12 to higher education. They are dedicated to education and are passionate about the success of each student.

The Renaissance Network, Inc. - Building World-Class Teams to Impact Education

We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our Privacy Policy.

In addition, for roles with itslearning, if you proceed through our (TRN) recruiting process we may share certain personal information about you for our legitimate business interest with our client, itslearning. Details on itslearning’s Privacy Policy may be found here: https://itslearning.com/global/privacy-policy/.

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The Renaissance Network, Inc.
One Gateway Center, Suite 814
Newton, MA 02458

617-796-9200

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