Chief Operating Officer -Remote #3690

Are you an accomplished Chief Operating Officer who is ready to help drive rapid scale for an EdTech innovator?

With the only wireless screen sharing solution that is purpose-built for Education, Vivi’s mission is to create an engaging, collaborative, and impactful learning experience for ALL students. Partnering with schools and universities around the globe, Vivi’s solutions are used by over 500,000 teachers and students to create dynamic learning environments that deliver better educational outcomes.

Vivi is seeking a talented, visionary Chief Operating Officer to join their high-performing, passionate team and help drive rapid scale through operational ownership. The Chief Operating Officer will play a critical role in driving operational excellence, fostering a positive company culture, and optimizing efficiency and performance throughout the organization. This role is responsible for overseeing key functional areas including Finance, Operations, People and Culture, and Customer Success.

As a member of the Vivi Executive Team, the ideal candidate will be an exceptional leader with a deep understanding of SaaS businesses and a proven track record in scaling operations on a global level.  They will be comfortable in a high-stakes leadership role that demands accuracy, consistency and timely decision making.

Major Responsibilities

• Collaborate with the CEO and Executive team in developing and executing the company’s strategic initiatives to achieve business objectives and sustainable growth
• Provide insightful analysis, data driven insights, and recommendations to drive strategic decisions and optimize operational efficiency
• Oversee the financial planning, budgeting, forecasting, and reporting processes to ensure financial health and growth of the company
• Develop and implement financial strategies that drive profitability, cost optimization, and overall financial performance
• Design and execute robust operational processes and systems to streamline workflows, enhance productivity, and maintain high levels of quality across all business functions
• Continuously assess and improve operational efficiency, scalability, and resource allocation to meet changing business demands
• Foster a positive and inclusive company culture that aligns with the company’s core values and promotes employee engagement, satisfaction, and development
• Develop talent acquisition and retention strategies to attract top-tier professionals, and build a high performing, diverse team
• Lead the Customer Support and Customer Success Teams to ensure exceptional customer experiences are delivered and high levels of customer satisfaction are achieved
• Mitigate operational risks and ensure compliance with relevant laws, regulations, and industry standards
• Implement measures to safeguard data security and customer confidentiality

Preferred Qualifications

• Successful leadership track-record scaling a B2B SaaS business from an Operations and Finance perspective
• Committed to the use of data analytics to drive operational excellence including dashboards and analysis
• Strong financial acumen and experience in financial planning, analysis, and reporting
• Exceptional people leader who has grown, developed, and inspired diverse, high-functioning teams across multiple regions
• Proven ability to work effectively across levels, functions, and geographies
• A strategic thinker with the ability to translate vision into actionable plans and outcomes

Launched in Australia in 2016, Vivi is now used in over 90,000 classrooms around the world including those in the United States, United Kingdom, and the United Arab Emirates. Engineered by educators, their classroom solutions such as scalable, easy-to-use wireless screen sharing and digital signage tools are built exclusively for the classroom. Vivi is designed to create a personalized learning environment that has been proven to provide better educational outcomes through increased participation and engagement.

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