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The Renaissance Network

Are you interested in leading a team of Program Instructors that create a supportive, recovery-oriented classroom-learning environment for adults who are seeking pathways into stable employment and out of homelessness?

St. Francis House (SFH) – one of Boston’s leading social service agencies – rebuilds lives by providing refuge and pathways to stability for adults experiencing homelessness and poverty. They are seeking a Moving Ahead Program (MAP) Manager to lead a team of Instructors. The MAP Manager oversees the day-to-day operations and scheduling of all group-based instruction in the Workforce Development Department, including the successful MAP and other classroom-based programs and workshops designed to meet the needs of people who are homeless or vulnerable to homelessness.  The MAP Manager acts as both a supervisor and a fellow Instructor.

Major Responsibilities

  • Provide day-to-day, individual and group supervision and leadership to a team of Instructors, ensuring that the curriculum retains its integrity and consistency and that the daily operations of all instruction formats run smoothly and effectively
  • Build class rosters for ten cohorts a year considering group milieu, contract metrics and budget obligations; collaborate with Intake Coordinator and Employment Services Manager and meets with potential students prior to acceptance
  • Monitor student performance to ensure measurable progress; meet with students to review progress towards employment goals and provides them with direct feedback as needed
  • Ensure Instructors maintain up to date information and tools regarding industry best practices for successful job search methods that will facilitate students’ placement and transition to the workforce
  • Model effective classroom management that fosters learning among adult learners with diverse abilities and needs; serve as backup instructor as needed
  • Provide side-by-side support to team members and students in times of challenge and/or crisis, intervening as needed
  • Oversees MAP student placements into contracted sober homes and maintains open communication with sober homes including confirming ongoing student residency
  • Responsible for submitting weekly stipend invoices and bi-weekly housing invoices to Finance Department for processing; ensure staff and department maintain accurate records; participate in budget preparation and expense monitoring
  • Work with Associate Director to review feedback, conduct program evaluations, and explore new instructional topics and approaches

 Preferred Qualifications

  • Experience providing work readiness, group instructional services and/or adult education
  • Familiarity with curriculum development and employment readiness practices for Adult Learners
  • 2-3 years of experience in human services or related field required
  • Experience working with vulnerable populations required; committed to working with a multicultural population
  • Supervisory experience with demonstrated skills in staff coaching, team building, and training required
  • Must know and be understanding of the barriers that individuals who are homeless typically face when transitioning to employment and workplace environments
  • Strong digital literacy skills
  • Lived experience of homelessness and/or recovery a plus
  • Live within commuting distance of SFH’s downtown Boston location
  • Bachelor’s degree in Education, Human Services or related field required; Master’s degree preferred

Since 1984, St. Francis House’s programs have served those experiencing homelessness and poverty. They offer a comprehensive array of services, all available under one roof, available 365 days of the year. They transform lives using a holistic approach to understand and address behavioral health, housing, and employment needs.


The St. Francis House Philosophy of Care is committed to providing trauma-informed, recovery-oriented, and person-centered care.  It guides everything SFH does – how they work with Guests and how they work together as an entire agency and community. Each staff person is expected to learn, understand, and apply these principles in their everyday work.


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Diversity, Equity & Inclusion (DEI) is a core value at The Renaissance Network. We honor the unique identities of every candidate we encounter, and we’re committed to ensuring an equitable recruiting and interview process.



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    • Location: Boston, MA
    • Level: Mid-Senior level
    • Job category: Other Area(s)
    • Industries: Non-Profit Organization Management Mental Health Care
    • Reference: JOB-3772