Program Manager #3750

Are you an experienced Program Manager ready to lead the Healthy Families program at one of Boston’s premier social service agencies?  

Catholic Charities Boston – one of the largest social service non-profit organizations in Massachusetts – is seeking a Program Manager to coordinate and manage their Healthy Families Program in Dorchester. This role is responsible for the supervision and oversight of employees, the budget, program development, and planning and for the compliance reports for two funding sources: Children’s Trust and the Department of Public Health.

Major Responsibilities

• Direct the employees and functions of the Healthy Families MA program and Mass Home Visiting Initiative, including assigning referrals to Healthy Family Home Visitors
• Manage Home Visiting Supervisors, Service Coordinator and Home Visitors
• Interview and hire all employees; assure all employees receive the required training and supervision in accordance with contract approved guidelines as well as agency orientation
• Provide feedback and mentoring to employees; complete annual performance appraisal plans and administer performance plans as needed
• Approve employee timesheets and requests for time off in accordance with program needs
• Assure compliance with and develop program policies consistent with Healthy Families America Best Practice Standards, Healthy Families Massachusetts, and agency policies/procedures
• Assure compliance with the Department of Public Health policies, regulations, and implementation of the federal home visiting initiative
• Supervise the record and data collection system according to Healthy Families Massachusetts, Department of Public Health, and agency guidelines
• Responsible for implementing continuous quality assurance improvement activities including employee and participant satisfaction surveys, analysis, and response to quarterly and annual reports for both Children’s Trust and Department of Public Health, completion of bi-annual program reviews and the self-study for national accreditation
• Prepare and submit grants on a timely basis as related to any continued funding
• Available for employee and client crisis intervention with timely response
• Oversee the implementation of the Piccolo Parent Child Interaction Rating Tool and conduct annual Parent Child Assessments on program participants
• Accompany employees on client home visits as needed and provide home visit coverage during employee absences
• Facilitate Community Advisory Board meetings and represent the programs in the community in a professional manner

Preferred Qualifications

• 3+ years prior experience working in a prevention model with families and children
• Supervisory/management experience with proven ability to motivate others and lead by example
• Healthy Families experience a strong plus
• Knowledge of infant and child development and parent-child attachment; experience with family/participant services that embrace the concepts of family-centered and strength-based service provision
• Knowledge of working in a trauma informed approach and the dynamics of child abuse/neglect
• Strong computer literacy within Microsoft Office Suite products (Excel, Word, PowerPoint)
• Ability to work early mornings, evenings and weekends as needed
• A valid driver’s license and reliable vehicle for work related travel throughout the state as needed
• Masters of Social Work or a master’s degree in a human service field preferred; Bachelor’s required

Catholic Charities Boston supports communities throughout Eastern Massachusetts by providing services to the most vulnerable populations. Their mission is to welcome and serve, with compassion and respect, all those in need by providing life’s necessities, education, and advocacy to move families toward self-sufficiency. Their programs include Family & Youth Services, Basic Needs, Refugee & Immigrant Services, and Adult Education & Workforce Development. Established in 1903, Catholic Charities Boston serves those in need, regardless of religion, race, gender, age, disability, or ethnicity.

The Renaissance Network – Building World-Class Teams to Impact Education 

We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our Privacy Policy (ren-network.com/privacy-policy).

Diversity, Equity & Inclusion are core values at The Renaissance Network. We honor the unique identities of every candidate we encounter, and we’re committed to ensuring an equitable recruiting and interview process.