The Renaissance Network
Are you interested in making a difference in the lives of formerly homeless individuals who have transitioned into permanent housing?
This is a permanent position working for St. Francis House (SFH), one of Boston’s most respected and impactful nonprofit organizations.
SFH rebuilds lives by delivering a continuum of comprehensive programs to formerly homeless tenants. They are seeking a Residential Services Case Manager (RSCM), bilingual in Spanish and English, to provide wrap-around, person-centered services to their tenants.
The RSCM will ensure SFH tenants gain the skills that allow them to achieve overall stability with behavioral health, income, and day-to-day living, and remain permanently housed. With a caseload of approximately 30 individuals, the RSCM will engage with residents in person in a variety of settings, including in residents’ units and out in the community for critical appointments.
Major Responsibilities
- Support residents as they move into permanent housing and provide services that foster a smooth transition from homelessness to a stable living environment
- Develop positive relationships with residents
- Conduct assessments and build collaborative service plans with residents, prioritizing areas directly connected to improving levels of stability in housing, income, and behavioral health; establish agreed-upon goals
- Work with participants to develop/strengthen daily living skills including budgeting, employment/income, food and nutrition, and good tenancy practices
- Collaborate with other housing team members and community to develop, promote, and facilitate positive activities for residents living in St. Francis House Residential Services
- Coordinate and maintain monthly case conferencing meeting with external providers
- Maintain ongoing and up-to-date resident records in relevant databases and regularly review caseload activities and goals
- Monitor participant’s tenancy to identify any potential concerns
- Serve as a liaison and advocate with participants’ landlords, property management, medical and behavioral health providers, etc.
Preferred Qualifications
- Experience with case management/direct service with vulnerable populations strongly preferred
- Experience working directly with people experiencing or who have recently exited homelessness preferred
- Bilingual in Spanish and English required
- High School diploma or equivalency; Human Services education a plus
- Commuting distance to downtown Boston
Since 1984, St. Francis House’s programs have served those experiencing homelessness and poverty. They transform lives using a holistic approach to understand and address behavioral health, housing, and employment needs. SFH is committed to helping those they serve achieve renewed lives of dignity and self-determination. Regardless of the journey, St. Francis House believes that homelessness is an experience, not an identity, and that recovery is possible for everyone.
The Renaissance Network – Building World-Class Teams to Impact Education
We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our Privacy Policy (ren-network.com/privacy-policy).
Diversity, Equity & Inclusion (DEI) is a core value at The Renaissance Network. We honor the unique identities of every candidate we encounter, and we’re committed to ensuring an equitable recruiting and interview process.
Share job via